Tradie client follow-up without sounding salesy

A lot of trade work comes from existing clients, referrals, and quotes that were interested but never closed. The frustrating part is that most of that revenue is already close by, but no one has time to remember every opportunity.

That is where follow-up falls apart. Not because tradies do not care, but because the job site wins every time the phone and inbox get crowded.

• Old clients quietly forget to call you again.
• Stale quotes drift until another tradie gets the work.
• Happy clients never get asked for a referral or review.

Dockett is built around a simple rule: follow-up should feel like a useful reminder, not extra sales work. Instead of saying 'do more CRM', it says 'this person is probably due, want to send this?'

That is a much better fit for the way tradies actually work. The app does the thinking. You decide whether to tap send.

• Re-engagement nudges based on job type and timing.
• Quote follow-up prompts when sent quotes go quiet.
• Referral or review prompts after the client has paid.

Good follow-up is timely, specific, and easy to act on. It does not sound desperate, generic, or overproduced.

That is why Dockett keeps the messaging simple and contextual, using the client, job type, and timing to make the message feel like it belongs.

• Helpful, not pushy.
• Specific to the job they had done before.
• Fast enough to send between real work.